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PepFinder

How supplier verification works

Verification is a documented check of who a supplier is and whether its published testing documents hold up. It is not a safety or quality endorsement.

What verification is not

It does not mean products are safe, pure, legal to use for any purpose, or suitable for human or animal use. We never describe a supplier as “safe”.

Two levels

Store verified

  • Website control
  • Contact channels
  • Published policies

Store and documentation verified

  • Website control
  • Contact channels
  • Published policies
  • Batch-specific certificates
  • Laboratory identified
  • Certificate confirmed by the laboratory
  • Batch traceability

What each check confirms

Website control
The applicant controls the website domain (confirmed through the profile claim).
Contact channels
The published contact channels reach the store; we test them during the review.
Published policies
Terms, refund or returns, and privacy policies are published.
Batch-specific certificates
A sample of certificates of analysis is batch-specific, dated and legible.
Laboratory identified
The certificates name a laboratory that exists and can be contacted.
Certificate confirmed by the laboratory
At least one sampled certificate was confirmed as genuine directly by the issuing laboratory.
Batch traceability
Batch numbers shown on product pages match certificates.

Process

  1. The supplier claims its profile and applies from its dashboard, or our team opens a review.
  2. A verification reviewer, who has no commercial role, works through every check in scope and records what was checked and where.
  3. Approval needs every check to pass. The supplier is told the reason for any refusal.
  4. Verification does not expire. PepFinder can suspend it at any time if it finds it no longer holds.
  5. We suspend a verification, with a public note, if we find it no longer holds.

Questions

Does verification mean a supplier's products are safe?

No. Verification confirms business identity and, at the higher level, that published testing documents are genuine and traceable. It does not assess product safety, quality or suitability for any use.

Can a supplier pay to be verified?

No. Payment never decides the outcome: every check must pass. Verification does not change any score.

How long does verification last?

It does not expire. We can suspend a verification at any time if we find it no longer holds.

Who can use the words 'Verified Supplier'?

Only suppliers with a current verification, on this site and in our embeddable badges. Badges check the live status every time they load.